Shipping policy

📦 Shipping Policy – AJ Trading Store

Effective Date: [Insert Date]

At AJ Trading Store, we offer fast, reliable, and affordable shipping across the United Arab Emirates. Our goal is to get your order to you as quickly as possible — so you can start enjoying your purchase without delay.

🚚 Delivery Time

  • Standard UAE Delivery: 1–2 business days

  • Orders placed before 2:00 PM (GST) will be processed the same day.

  • Orders placed after this time will be shipped the next business day.

📍 We currently deliver within the UAE only.

💳 Order Processing

  • Orders are processed Sunday to Friday (excluding public holidays).

  • You will receive an email or WhatsApp confirmation with your tracking number once your order has shipped.

💸 Shipping Fees

  • Free shipping on all orders within the UAE (optional — update this if needed)

  • No hidden charges — what you see at checkout is what you pay.

🧾 Cash on Delivery (COD)

  • COD is available across the UAE.

  • Additional COD service fee may apply (optional — only if you charge one)

📦 Delivery Partners

We work with trusted UAE courier services like:

  • Aramex

  • SMSA Express

  • Local delivery companies depending on your region

❌ Failed Deliveries

  • If a delivery attempt is unsuccessful, our courier partner will contact you to reschedule.

  • After 2 failed attempts, the order may be returned to us, and reshipping fees may apply.

📞 Need Help?

If you have questions about shipping or tracking your order:

  • 📧 Email: careajtradingstore@gmail.com

  • 📱 WhatsApp: [+971 568 897 972]

  • 🕒 Business Hours: 9 AM – 6 PM GST, Sunday to Friday